Apple responds to signal issues, hold your phone different

by Justin Horn on Jun 24th, 2010 @ 8:17 pm

UPDATE I guess there is some truth to what Steve is saying according to an article John Gruber found, but all the other iPhones worked in your hand. Seems like a step backwards.


In essence, Apple cops to the fact thereĀ are reception issues with the new iPhone — namely, that if you cover the bottom-left corner of the phone and bridge the gap between the notch there with your naked flesh, you could see some signal degradation. Yes, you read that right: it’s not a software or production issue, simply a matter of the physical location of your hand in regards to the phone’s antenna. The company’s suggested fix? Move your hand position, or get a case which covers that part of the phone, thus breaking contact. As you can see in the email above which just arrived in our tip box, this is a sentiment which runs pretty high at the company.

MacRumors quoting Steve Jobs:

Gripping any phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone. If you ever experience this on your iPhone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases.

Just finished my further investigation into this issue and concluded that we were screwed. Unfortunately, I was right. Going to be a lot of pissed off people (including myself) when they hear about this.

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