Tim Cook responds to iOS 6 Map app issues in public letter

by Justin Horn on Sep 28th, 2012 @ 9:23 am

Tim Cook:

To our customers,

At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.

We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.

There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.

While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.

Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.

Tim Cook
Apple’s CEO

Good to see Apple respond to this. Not really saying too much, but admitting they fell short and are working to improve is a step in the right direction. People can respect that, rather than feeling Apple’s arrogance if they kept ignoring or denying the issue. I don’t see any other way they could have responded. In this case the critics were right, the new Maps was a step down in usability, with the only bright spots being the 3D mode and turn by turn.

I miss Steve a lot here though, he would’ve just told us we were tapping it wrong.

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iOS 6

iPhone 5 screen vs iPhone 4: Really close up

by Justin Horn on Sep 25th, 2012 @ 2:43 pm

Really cool stuff here by Bryan Jones:

However, looking at higher magnification is where you can really see the difference in images.  It turns out that the pixels in the iPhone 5 are *precisely* the same size as the iPhone 4 pixels, but the iPhone 5 pixels have better color saturation with more contrast, seen particularly in the blue pixels.  I did not calculate the difference in color saturation between the two iPhones, but it is pretty clear to the eye which is which.  Apple claims 44% increase in color saturation and from these images, I believe them.

In the normal image you can still see the quality of the color. I can’t really see the pixels being closer to the screen though.  If you have trouble seeing the difference in the color saturation from the normal pic, taking a look at the microscopic, straight on one clears up any doubts as to which screen is better.

(via Daring Fireball)

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iPhone, iPhone 4, iPhone 5

iPhone 5 line at 5th Ave Apple Store (Updated 11PM)

by Justin Horn on Sep 20th, 2012 @ 6:01 pm

UPDATE Here is the new stuff from about 11PM EST


Back in Black!

Another Video


Inside the black curtain (looks like a fun house)


The Line (part deux)


Another shot of the line

;

First a quick video to give you a feeling of the action. Then some pics of the 5th Ave and 14th St. store lines.


Otter Box outside the front


The Line


Dude in front of the line. Not the same guy as the other day.



First in line yesterday


The line as seen through THE CUBE!!!


Another pic of the line, bored yet?


And the 14th Street Apple Store, not very exciting…but if you actually want to get a phone and not be on TV, this might be the place to go.

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iPhone, iPhone 5

Banned iPhone 5 promo video

by Justin Horn on Sep 17th, 2012 @ 2:49 pm

We knew it was coming and here it is!

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Humor, iPhone 5

The Official List: Here is what’s missing from iPhone 5

by Justin Horn on Sep 15th, 2012 @ 3:56 pm

Nothing.

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Humor, iPhone 5

iPhone 5 ship dates pushed back to 2 weeks 1 hour after going on pre-sale

by Justin Horn on Sep 14th, 2012 @ 4:08 am

UPDATE 4:40 AM EST Hearing reports of people having luck still ordering direct from carriers. Good luck!

This has to be a new record right!?!

I heard reports of this, but I was still seeing the immediate ship date.  I opened a Google Chrome incognito browser and check again and saw the 2 weeks that was being reported. So I guess I had some kind of special session open that was showing me the other date, but who knows if that would have actually worked. Luckily for me I already placed my order!

UPDATE No, tried ordering for a friend thorugh my session, but still showing 2 weeks on the final order.

I can only imagine how the lines are going to be at the stores on the 21st for this very disappointing iPhone update.

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iPhone 5

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