Ordering iPhone 5: How to change the shipping address

by Justin Horn on Sep 14th, 2012 @ 3:54 am

I’m going to be in NYC on iPhone 5 release day, so I wanted to change the shipping address to a friend’s office in Manhattan. Problem was when I went to checkout from the Apple store, I couldn’t change the shipping address! So I just ordered it and then starting searching around Twitter for help. Apparently, you can change the address after the order has finished processing. See the simple steps below.

UPDATE Please note #2 below, this will not work until the order is processed, try it in the morning.

1) Just place your order with the locked in billing address.

2) Then after it finishes processing (whenever that is, you’ll probably get an email) just log into your Apple Store account and go to your recent orders.

3) Click “View / Edit Order Details” and then “Edit” under the Ship To address.

4) Change shipping address… (I haven’t actually gotten this far, so I’ll update when I try tomorrow, but hopefully it just works)

UPDATE It works! Also, just FYI. I still don’t have an order processed email. It still says processing, but I do have a cancel order button now.


Follow me on Twitter @justin_horn

View 11 Comments
at&t, iPhone 5, Tips


  1. B
    September 14th, 2012 4:01 am

    doesn’t work…this is what you get when trying…why did you post this?

    Your order is being processed. Please try again shortly. To make changes to your default shipping information, go to Your Account.

  2. 2.
  3. D
    September 14th, 2012 4:14 am

    I can confirm as well that it’s not working. Same error as B posted

  4. 3.
  5. Justin Horn
    September 14th, 2012 4:36 am

    You need to wait till it finishes processing. You’ll get a second email letting you know when that is. Probably not till tomorrow morning.

  6. 4.
  7. T
    September 14th, 2012 9:18 am

    The Justin said you can do this AFTER processing. It is even underlined. Read the thing that is trying to help you. You must wait until the order is processed.

  8. 5.
  9. Mike
    September 14th, 2012 10:30 am

    I was just briefly able to log in and update my shipping address. I’m currently getting an error on the page though.

  10. 6.
  11. Chris
    September 14th, 2012 5:07 pm

    I can confirm that this works. I placed my preorder through the Apple Store App shortly after midnight, and have yet to recieve a processing email. However, the order status page does say processing and I was able to edit the shipping phone number. The guy that set up my AT&T account set my home and work numbers as 111-111-1111, and I wanted to make sure my cell was listed in case FedEx needed it for some reason. No errors when I changed the info, and got an email shortly after confirming.

  12. 7.
  13. Anonymous
    September 14th, 2012 6:20 pm

    THANK YOU!!!! Worked like a charm.

    Just took a few hours after confirmation to get to a point where I was able to edit the address.

  14. 8.
  15. バレンシアガ
    July 23rd, 2013 5:00 pm

    watch was far too easy in the past, these days it is virtually impossible

  16. 9.
  17. kdeep
    September 20th, 2013 3:53 am

    doesn’t work on iPhone 5s =(

  18. 10.
  19. Brigite
    October 1st, 2014 12:41 am

    Same thing happened to me when ordering my iPhone 6… Is this able to work for my iPhone 6 with AT&T? Cause AT&T won’t let me change it before my order is shipped which makes no sense because then someone else will receive my phone

  20. 11.
  21. BestGraig
    September 6th, 2018 6:20 am

    I have noticed you don’t monetize your website, don’t waste your traffic,
    you can earn extra bucks every month. You can use the
    best adsense alternative for any type of website (they approve all websites),
    for more details simply search in gooogle: boorfe’s
    tips monetize your website

Sorry, the comment form is closed at this time.