AT&T service seems to be down again in Miami

by Justin Horn on Aug 26th, 2011 @ 12:01 pm

UPDATE @5:00PM EST And it’s down again, although calls seems to be working better, there is no data.

UPDATE @1:52PM EST Looks like AT&T is coming back online, it’s now working again for me with 3G data and phone calls without garbled audio.

UPDATE AT&T is responding to some tweets now and has released an official statement claming another “equipment issue” is to blame.  They also suggest turning off 3G, which did the trick a couple months ago, but is not working for anyone I know this time (see my results below).

@ATT:

@szeliu Yes – due to an equipment issue, but it’s only affecting 3G service. Switching to 2G should help as a temporary solution.

Official Statement (via Miami Herald)

Some AT&T wireless customers from mid-Broward County south to Key West may not be able to make mobile-to-mobile calls or receive calls to their mobile from a landline due to an equipment issue. Only mobile broadband/3G service is impacted; 2G service is not. Network technicians are working to resolve the issue as quickly as possible. We apologize for the service interruption.


 

It was just about 2 months ago when most of the South Florida area lost service with AT&T. Well now there is a new outage, which started sometime around 11:30 AM EST today.  Switching to Edge only on the iPhone doesn’t seem to be working the same magic as before. At one point I seemed to be showing “No Service” or “Searching…”, but after switching to Edge only I got 5 bars of signal, but with no indication of network (0, E, or 3G), just the bars.

I was able to get a call out, to Time and Temp, but the recording was so garbled I couldn’t understand what they were saying. Data doesn’t seem to be working on either 3G or Edge.

Even though I can’t call out on 3G and the phone shows “Searching”, the icon for 3G does shows up and I am able to use data…very strange.

I seem to be bouncing back and forth, on either Edge or 3G, between showing just signal bars and no indication of data connection and showing no bars, searching, and a 3G or E data icon. When showing bars only, I can make garbled phone calls. When showing searching for signal, but with the 3G or E symbol I can use data, but no phone calls.

 

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